Holland Residential

Hey thanks for letting a tenant break my car window and not doing anything about it. Sorry if I didn't report it in time because they'd probably do even worse at the time. Glad you benefited from my breaking lease fee, typical of corporate. Your BBB rating really supports your comments. Don't delete negative reviews also please, just because they're negative doesn't mean they aren't true... because I assure you they are 100% true. I suggest compensation.

Holland Residential violates fair housing laws. They use Experian rent check, which accesses peoples credit but people cannot access unless they are notified through an adverse credit decision. In my case, they referenced an unpaid debt to a landlord that never existed. By the time I learned of the issue and resolved it via proper process through another property management company, they denied my application without providing the necessary documentation required for an adverse credit decision. I still have to file the fair housing complaint. All this work for a problem I never created and a loss of a great deal on a housing opportunity.

The D and E elevators at Vespr Oakland are consistently filthy. The so-called “move-in” elevator covers are permanently left up, giving the place a rundown, neglected look. Worse than that, they smell like dog urine, and it’s not just the smell. I have actual photos of pee puddles, dirty floors, and stained, grimy covers. It’s disgusting and frankly embarrassing to bring guests through. This isn’t a one-time thing either. It’s constant. For a property that markets itself as luxury, the bare minimum should be clean common areas. Vespr needs to take resident health and hygiene more seriously. Until that happens, it’s a one-star from me. Let me know if you want to add a timestamp or reference to a specific photo.

Regarding your property in Bothell, WA (The Villas at Beardslee). I feel you should know something about how your management there handles ADA compliant parking spaces: Handy places for contractors to park their vehicles, when there are plenty of other places to be had that won't add effort to the job. It says you cut corners, don't concern yourselves with the needs of the disabled, and hire people who see things likewise. Perhaps you should take a look at how Ryterra LLC responds to assessments of their efforts and your collaboration with them. Then perhaps determine if those relationships should continue, or if some training should be held instead.

One of the worst property companies I have ever lived in and dealt with. They hire rude and unhelpful leasing staff in their buildings. A couple of my packages went missing and when I asked for one of their help she told me no and I quote "okay bye thanks." Then I come to find out fed ex left my package with her! She stole my package! I lived in the building for 2 years; ever since the first month I had landscapers coming to my patio to clean/pull weeds. One month I notice the weeds are getting a little wild so I go to ask the offie when the landscapers will be getting to my apartment and they tried to gaslight me, telling me there has never been any landscapers and the patio is the tenets responsibility. And sure enough, literally 3 days later the landscapers are back on my patio cleaning