Highline on Magnolia

Highline on Magnolia is hands down the best place I have ever lived. From start to finish, the management team—specifically Evalyse and Tatiana—were incredibly helpful, easy to talk to, and attentive to every one of my needs. Thanks to them, I found my perfect apartment. ​I make it a mission to meet the staff wherever I live, and I have never encountered a team with such high standards and genuine care. Beyond the service, the value is unbeatable; the rent is amazingly affordable for what you get, including a smart thermostat, a huge kitchen with upgraded appliances, and a high-quality washer and dryer. ​The building is safe, secure, and impeccably clean—even the hallways smell amazing! The surrounding area is dog-friendly, diverse, and packed with great restaurants and bars. My experience

It was fine while we lived there but when we bought a house and it was time to move out, we had questions on that process and could not locate or get in touch with any employee/manager. Now, it’s been two months since we moved out and I cannot get a response regarding our security deposit. Sorry but communication is one of your main jobs and you can’t even reply to multiple emails or phone calls. I wonder how they would be acting if we did not respond to their emails and calls regarding the lease break fee 🤔

Over the past year, I’ve had a consistent problem with deliveries to the Highline on Magnolia property. Although I was told the office would be open Tuesday through Saturday, they’re often not available on Saturdays and are never present on Sundays or Mondays. Basically the office staff is nonexistent! This has made receiving packages extremely unreliable. This property has been here for a while now, and I don’t understand how management hasn’t resolved this situation. It would be so much simpler if delivery services like FedEx had a code or a fob to access the building and deliver packages reliably. ESPECIALLY when the employees aren’t here! Or put the doors on a timer! SOMETHING!

I love the manager. She is a vibe and accommodating. I equally appreciate the office leasing staff. However,I took out one star.An apartment without gym or pool is so expensive.The unit size of 554 footage for almost $1300. A tiny one bedroom is ridiculous.It is so expensive and tiny .

I would not recommend moving here if you’re are afraid of bugs, have a lot of books, value your clothing, have allergies, or you’re a light sleeper. I have seen more silverfish in the last few months of living here than I have in my entire life. I can not wait until my lease is up, if breaking my lease didn’t cost the same amount as staying for the rest of the lease I would already be gone. I have even spotted one in my bed and slept at a friend’s place until the scheduled pest control visit (they were very nonchalant about this) but I was told they would have pest control do a follow up visit which didn’t happen and I was told “these things happen”. You do not get pest control in your unit unless you request it . When I first moved in I would wake up sneezing at 3:00am almost every night,