Haven Management LLC

I'm not surprised this place has such terrible reviews. The HOA management here is downright unprofessional, rude, and completely unaccountable. When I called to ask a simple question and requested to speak to a supervisor, I was hung up on — absolutely unacceptable behavior. I’ve been dealing with an absurd violation and fee for a so-called “rug” in my carport, which is actually just a small 2x4 grey oil-absorbent mat placed discreetly under my car (a car that barely even moves) to prevent oil stains. Instead of being met with common sense or a conversation, I’m handed a fee for a rule I was never even shown. Tenants are not given access to HOA rules, yet they’re expected to follow them — or else pay for violations they didn’t even know existed. To top it all off, they’re demanding I re

lol if you have a problem contact the night time guard, no matter what I ask it’s their solution. Who knows how to get a company investigated? A few weeks ago we were supposed to have roof maintenance and my wife said a truck showed up in the afternoon for one day……. They said that they would be on site all week and will need access to back yards, my dogs didn’t bark once. Seems like we are paying all this money to fill pockets with no results…… any help will be of great value.

This place is worse than horrible. Very unprofessional. Maybe we need organize and change management companies. Maybe we file a complaints complaint with the Department of Real Estate?? Let’s get organize and change things. After all we either live there or it’s an investment so we should not accept inferior service. Post here and we can begin the process. Hector

Horrible coordination of events, for which us, the owners have to pay. First I get a last minute email about tree trim work. Then the poster are put up in the morning that they will be working, when I parked last night there were no signs, this morning my car was towed because it was park in the area that they will be working on. How was I supposed to know that last night, and now I'm stock with a $300 bill from the towing place! I must say that after I posted this review and emailed Haven Management, I received a call from Nadine who was very helpful and explained to me that they have not authorized for the vehicles to be towed. She made some calls and then call me back to let me know that I will received a refund for my towing expenses!

One of the worst management companies. We pay one of the highest HOA fees in San Bernardino County. They nickel and dime us and we don't even have an assigned parking stall. Some owner have multiple vehicle's and some of them don't move. While visitors often take any left open stalls and the owners can't do anything about it. Very annoy for us older owners, not to mention dangerous if forces to park farther away. They do maintain the landscaping, trash, and outdoor electricity. However, our pool is very uninviting.