Greenacre Properties Inc

I've been reaching out to them for about a month to fix an issue and gotten zero response. They had me remove solar lights that lit up the pathway so we could see better. Sent them a picture showing it was completed and zero response just another letter like they didn't see the email. In their email and letter they discuss maintaining high standards in the community. I asked about a palm tree that was out front of my home they ripped out one day and never replaced. Its an eyesore and my property value went down. I asked them to replace the palm tree 25x and have yet to get a response. Candidly this company is completely worthless. If you like no action, no response, and a community that claims to have high standard but doesn't this is your company. Ive always responded quickly to

I am real estate agent that deals with HOA's on a daily basis, and recently had the pleasure of working with Dawn Archambault at Greenacre Properties. My buyer needed several HOA documents, and Dawn was incredibly prompt with getting everything over to me. In my experience, it can sometimes takes days, even weeks to receive responses from HOA representatives. However, Dawn was on top of my request right away. She was not only efficient, but also very kind and professional. I truly appreciated her responsiveness and willingness to help.

This “management” company leaves emails unanswered for months. For example, I sent an email in July 2025 regarding the retention pond behind our home. I didn’t receive a response from Ms. Pennington until October 29. I just emailed her again requesting specific information in regard to that same retention pond on February 15 and have yet to receive a response, either in writing or by phone. It is now February 24. There have been times when we have received zero responses to our emails or phone calls. Granted, our board of directors is no better. They’ve been copied on every email and there has been no response from them either.

Tiffany Sullivan has renewed my confidence in HOA property management companies. We changed from First Service Residential to Greenacre Properties in 2025 and it has been a wonderful experience. She worked hard and made the transition looked easy. We look forward to working with her and Greenacre in 2026. Thank you Tiffany! Happy Holidays Alan Jones Pimlico HOA Treasurer Wesley Chapel

I personally hate leaving bad reviews, most of mine are all about the good things. However, with Greenacre overseeing our HOA/CDD here in West Meadows, it's exhausting. You have to email multiple times to get an email, that says were looking into it, nothing is every done. You ask specific questions, and again once you get a response, it's only runaround, they don't actually answer your questions. We have requested help with our pond, do to the overgrowing of algae, lily pads, and vegetation... this is them looking into it. I can't in good faith recommend them to oversee your communities at this time. They seem to only help themselves, not the community they are supposedly representing. PS the pond back in 2019, had No brush, island, etc. this is them, taking care of it.