Grand Oaks Apartments

I have been a resident of Grand Oaks for seven years and I have to say that I’m very happy to see Maria back. Maria is a very professional and helpful manager. You can tell she loves to help her residents and she has lots of experience. She always has a bright smile for her residents. Also Yuniel is very kind and helpful and we get service very quickly. My experience here has been great and I recommend the place highly. Great staff!!! some videos

I must say what an amazing experience with Maria she was so kind and extremely helpful with getting everything we needed to get my aunt settled in her apartment. We had a few questions at the time of move in and she gave us undivided attention and was very attentive. She also made sure to give us a tour of the amenities. I would definitely recommend this property to anyone looking for a cozy place to call home. The office and maintenance staff were a 10 out of 10. Very quiet community and the area of the pool is the cleanest I have seen in an apartment community.

I being living here for almost 6 years, management is great, maintenance is great as well, when i move in here Mrs Maria was on charge then she pass down office to Mrs Mariam and now she comeback, both are great woman’s, hardworkers, smart, kind and extremely respectful. Do we have issues here? Yes we do but not from management, from same residents they think can do whatever they want because the pay for be here, guess what, we all pay for be here but this is a apartment complex, we all living together here and everyone here need to listen and obey rules, some residents have no respect for management taking grills and a way too much visitors at the pool leaving a mess like this is a resort, management said very clear 2 cars by apartment, people here bring 3 and 4 cars, and I’m happy for th

The trash off the roof sucks. They are in litigation for the roofing... but sorry it socks for a property.

. Where do I begin? The new office manager has ruined my great experience of living here. I loved, emphasis on the past tense, Grand Oaks. I really enjoyed living here. Jose, the previous manager, was amazing. He showed me my apartment, and I was hooked. I love the location and I love my space. If I had any issues at all, he made sure they were resolved promptly and properly. However, over the last month, my dream has turned into a nightmare. The new woman running the office is atrocious. She is so hard to deal with that she has even refused to give me her name! She is dismissive, rude, and condescending. I do not understand how such a drastic change has happened. If I have an issue with the apartment, she seems to make it her mission to make it as difficult as possible to solve. I have