Frank Young | Sales Manager | Primary Residential Mortgage, Inc.

Frank was an incredible sales manager and made a potentially overwhelming process so much easier for us — especially as first-time home buyers. He was patient, thorough, and always available to answer our many questions. Frank clearly explained each step of the financing process and helped us understand all of our options so we could make informed decisions. He was always on top of everything and kept the process moving smoothly. We were on a tight deadline, and thanks to Frank, we made it to closing in just 30 days. The paperwork was seamless and easy to handle, and his online portal made uploading documents quick and convenient. We’re so thankful for his help and would 100% recommend Frank to anyone looking for a knowledgeable and trustworthy sales manager!

Frank Young has been an absolute blessing to work with! From the very beginning, he was a valuable guide in helping my husband and me build our credit and lower our debt so we could qualify for a loan. He took the time to explain our options, create a plan that worked for our situation, and support us every step of the way. When it came time for the loan process, Frank was incredibly thorough and patient, making sure we understood every detail. He walked us through the closing process step by step, ensuring we felt confident and informed rather than overwhelmed. His professionalism, knowledge, and genuine care for his clients set him apart. If you're looking for a mortgage lender who truly has your best interest at heart, I can't recommend Frank Young enough! He goes above and beyond to ma

Kristin Woods did an amazing job helping us finance our first investment property. She was very prompt to answer all our questions, proactive in pulling together all the necessary information and matched our sense of urgency in getting the process to completion. She even received her Delaware license just to help us. We highly recommend Kristin for your next mortgage!

The loan process was seamless. Frank and his team were very responsive, knowledgeable, and, most importantly, kind. Any time I had a question, no matter how small, Frank was sure to get back to me in a timely manner. I had a hiccup during the process, and Frank and his team worked hard to find a workaround to make it work. Frank is a highly skilled professional who maintains a calm and friendly demeanor, which makes this stressful process as easy as one can hope for. I highly recommend Frank!

My loan experience with Frank and his team was awesome! I met him at a first time home buyer class and he explained everything well and helped to calm my nerves. He was always available for questions, even before I officially put an offer on a home. He has a friendly and professional demeanor and I would 100% recommend him.