Fox Trails Apartments

We recently moved into these apartments, and our experience has been wonderful so far. The receptionist, Rewan Salameh was extremely kind, professional, and helpful throughout the entire process. She made us feel welcome from the very beginning, and we are truly grateful for her support. We needed assistance connecting our washer, and the maintenance team responded very quickly and helped us right away. They were efficient, friendly, and made everything very easy for us. We truly appreciate the excellent customer service and attention. Thank you for making our move-in experience such a positive one!

I've had such a great experience at Fox Trails in Plano! The manager, Julie, is absolutely amazing. She's not only professional and helpful, but also incredibly friendly and funny, which makes the whole experience so much more comfortable and welcoming. You can tell she genuinely cares about the residents and creating a positive environment. Rawan, the leasing agent, is just as wonderful. She's so kind, patient, and knowledgeable. She answered all of my questions and made the process smooth and stress-free. It's rare to find a team that is both efficient and genuinely warm, but Fox Trails definitely has that. If you're looking for a place where the staff truly makes you feel valued, 1 highly recommend Fox Trails in Plano!

The administrative staff is highly cooperative, professional, and supportive. Rosa from the maintenance team has been exceptionally helpful. I have submitted several maintenance requests, and she resolved each one efficiently in a single visit without leaving any pending items. She is patient, thorough, and takes pride in her work. Thank you, Rosa, for your assistance and for completing the maintenance work at my apartment so promptly and professionally.

Great place to live. Julie and her team are top notch. They are working tirelessly to keep the community clean and well maintained. Always greeted when I enter the office or waived at when I am walking my dog by the maintenance guys and lady. Would recommend this community to my closest friends and family.

l've had a really good experience at Fox Trails in Plano. Julie is professional but also just genuinely nice and easy to talk to. Rawan is super helpful and patient, and she made everything feel simple and stress-free. It's just nice dealing with people who are both professional and kind.