Fox Pointe Apartment Homes

I had an amazing time at Fox Pointe apartment! The leasing office staff especially Tarik & Melissa and maintenance team were incredibly helpful and attentive throughout my stay. They made everything seamless and ensured any issues were promptly addressed. It was one of the wonderful places I ever lived. I highly recommend this community to anyone seeking a fantastic living experience. Thank you for everything!

Don’t believe some of these reviews that are 4 stars and above - the apartment office instructed us that if we left a 4 or above star review we would be entered into a pool raffle where we would get a free pool pass. Oh yes! The pool is not included in the price of rent. The gym is not included in the price of rent. Nothing is included! My partner has been here for 5 years and me for 3. Our experience has been subpar since being here. At some point we had to transfer to another apartment due to a water pipe leak that caused an infestation of all types of insects in our kitchen. You would think because that was not our fault that we would be able to keep our agreed to price in our rent for the rest of our lease. Nope! We did not even have a grace period. We actually had to pay transfer cost

Terik & John are fantastic. John showed me around and did my tours of the apartment complex, and Terik orchestrated everything concerning my application, lease, and move in date. They both made it extremely easy and whenever I had questions, which I did, because I am a first time renter, I called and they gladly answered all of them with patience. I had a brief interaction with one member of the maintenance team, as there was a small hiccup at move in, and they beat me to my apartment and resolved the issue. 10/10 recommend to anyone looking for an apartment complex that feels like. community.

If I could give 0 stars I would!!!!! I HATED living here… the neighbors can be friendly. Not all of them. I live upstairs, downstairs daughter would smoke weed allllll the time. I have a baby and I don’t want her to have to smell weed in her own room… no one did anything about it. Several complaints and even asked the neighbor to stop. Refused. Second the maintenance guys fix NOTHING. Didn’t have a washer and dryer for a while. Moved in, dishwasher didn’t work took monthsssss to get a new one…. Mind you we only lived here for ONE year. And sooo many problems… wouldn’t recommend my worst enemy to live here. So horrible. So glad we moved out!!!!!! Lastly…. When we first looked at the apartments they looked decent. Moved in…. Was not the same as we expected. Look else where. Just my opinion.

I just want to shout out the maintenance team at Fox Pointe! Every time I have a concern they are responsive and give me constant updates regarding progress. All of the issues I have had been minor but they never make me feel like I am a bother or bugging them. The apartment community is clean, quiet, and well maintained. I enjoy being able to walk around and feel safe when I am exercising. In addition the gym membership is affordable and has all of the basic required equipment for a decent workout. Thank you to Ashley in the office for her warm disposition and always being willing to chat and offer support! I’ve been a member of the community for 2 years and plan on continuing as a resident for many more!