Fairfield Ranch Apartments

Stephanie is such a pleasure to work with! I have lived here for 4 years and recently transferred to a larger unit. I had many dumb questions, since I have never transferred there were so many questions about deposits, move out, overlapping rent…and Stephanie was so kind, prompt, and responsive. Maintenance here is ALWAYS top notch. People often ask why I rent instead of buy and my first response is always “if anything breaks, they are there quickly and it is no cost”. As a single woman, this is super important to me - I always brag about our maintenance team. I look forward to the next few years in my bigger apartment!

The facilities themselves are nice and well-maintained. Unfortunately, management completely undermines the experience. The people running this property are condescending, rude, and entitled. They behave as if they’re providing a social service or exercising some kind of authority, rather than managing a business that tenants are paying for. There’s little respect for the fact that residents are customers who can—and will—take their money elsewhere. If you need to live in this area, I strongly recommend looking at Fairfield Avenues at Cypress instead. The staff there is friendly, professional, and genuinely willing to help. At Fairfield Ranch, you end up tolerating a lot just to avoid having to interact with the front office and their lack of professionalism.

As a new tenant who just moved in today, I give this place a five-star recommendation! There are three reasons: I want to the amazing staff Gisela, Stephanie, and Madonna for always helping me and taking good care of me in the office. First, the location is excellent. Shopping is convenient, and daily life is easy with HEB and Kroger nearby, and Costco not far away. Second, the apartment complex has complete amenities, including a swimming pool and gym, and the public areas are also clean and tidy. Third and most importantly, the staff are extremely friendly, patient, and attentive. I am very grateful for everything they have done. Especially the manager, Madonna, who provided me with great help during the move-in process, such as signing the lease and setting up utilities. She is kind

I don't leave reviews for very many places. I have to feel very strongly to do it--and this time, it's all positive feelings. I lived in an apartment at Fairfield Ranch for 2 years. I wish I could've stayed! Bottom line: Highly recommended! 5 stars When I moved in, it was a very long distance move for me. I wasn't able to even visit the property before I arrived to move in, so I was really nervous. It's stressful coming in with no real idea of what I would find. The staff members were amazing, though, and went above and beyond. They even measured the closet for me one day when I got worried about storage space! (I was downsizing, so that was a whole other source of stress--how much did I need to downsize?? By the way, the closet was very spacious!) The apartment ended up being the most b

***Update: photos taken 06/06/25 I changed to one star because instead of taking accountability for their actions they did what narcissist do and blame the victim and lie to the public. I would stay away from a place that lacks accountability and blames the resident. It’s not my job to report to you that your equipment is broken. It is your job to know what does not work. I also have reported this equipment early on while living here but since they did nothing, I gave up on it. I am severely disappointed in this management as they not only talk down to you, but blame you when they don’t do their job. *** I lived here for almost 4 years because I hate moving. I am finally fed up and moving. During that time living here, I had to live with plaster holes in the pool that cut my children’s fe