EPIC Property Management LLC

DO NOT RENT THROUGH THEM! They love trying to evict you over your property looking like someone lives there (no dishes in the sink at all, no clothes on the floor, etc.). I’ve lived at the same unit for over four years now and they’ve tried to evict me at least once (if not twice) a year. They have no sense of consistency and will occasionally charge you for maintenance work. Almost all of their appliances are out-dated and it took them almost an entire week to get me a new A/C is the middle of July (mind you I am extremely susceptible to heatstroke because of my medications, and I told them that). They do not care about their tenants only their paycheck.

Beware: We had to go to court earlier this year over high move-out charges, and mediation confirmed neither party owed anything. Our lease ended in March 2025, yet Epic reported a missed payment to TransUnion for a period when we no longer even lived there. I’ve never missed a rent payment and have full proof of that. This false report dropped both my credit score and my partner’s by nearly 100 points. I’ve emailed Epic and filed a dispute with TransUnion, and if it isn’t fixed soon, I’ll be filing complaints with the CFPB and the Iowa Attorney General’s Consumer Protection Division for false reporting of debt. Be cautious and keep detailed records if you rent from this company.

do not rent or apply here. money hungry. let me and my partner apply and spend $80 before telling us we were not approved and they knew that one of us wasn’t approved already. told us to have the other apply and 5 mins later denied both for an extremely ridiculous reason on their own end not on us. dont even apply here because jenn petzold will not respond to you after denying as well. doesn’t see tenants as people with real life explained experiences just money grubs since they can barely rent these places in the winter. and every property they show you always has something weird wrong with it

Don't expect a full refund of your deposit, even if you put thorough work into the place. They'll still charge for professional cleaning full price ($350). I wasn't expecting the full deposit, but I know it didn't need that much cleaning. I had professional cleaners quoting $125...

We first moved in on April of 2020. Everyone we spoke to was very communicative and helpful, and we were excited to have found a property that checked all of our boxes. The honeymoon period was extremely short lived. On the day we moved in, they had a crew still actively working on the house. The exterior had construction materials and debris everywhere. The interior had multiple issues, including garbage, nonfunctional appliances, nonfunctional fixtures, holes and damage to the doors and walls, broken sliding doors, and more. The person who did the walkthrough with us acted concerned and said she would make a note of everything and ensure the necessary repairs were completed. It has now been about a year and a half, and the construction materials are STILL lying around, and the repairs ha