Empire Management

I just started renting from Empire Management because I was approved for my section 8. 1st it took forever for Section 8 to even approve the house I moved into because it wasn’t up to their standards. 2nd when it was approved, it still wasn’t up to standards. I signed the Lease for this house on February 2nd 2023. I moved into the house February 6th. Upon moving in I noticed I didn’t have any hot water. So I had to call Empire to have Corey their maintenance man come and fix it. Turns out the house needed a new water heater. Upon Corey coming to fix the water heater he noticed that the hosing for the heat vents wasn’t right & my son an I could’ve died from carbon monoxide poisoning had I never called them about not having hot water. THEN, my kitchen sink, I know Coery was tired of having t

They pretty much discriminated against me being a single African American woman & mother coming from low income. I applied for a home that they kept saying was a quarter million dollar home. A home I qualified for and was well qualified for. I don’t have a background, they verified my income and work. They even did a walkthrough of my current resident. They said I was denied because I came from housing trying to stay in a quarter million dollar house so I don’t qualify. Am I missing something. I gave them check stubs, they verified with my boss. I gave them a w2. After I confronted them they said produce them a 1040 and they’ll reconsider. I’m just applaud at how I was treated as a minority at this establishment. The worst part is they tried to offer me another home for the same price and

Housing is not the greatest. It is an older house. There is huge gaps between the base boards. You can look down the gaps and see the basement. The basement has all kinds of cracks and wholes that little critters can get into from the outdoors. In the kitchen behind the cabinets near the floor there is a one foot whole that has no wall nor is it sealed. It was like someone put a cabinet there to cover it up. A Few weeks ago I started getting water in through the roof of one of the bedrooms. I left a voicemail and got no response that week. I then left a few messages on tenant cloud and yet I have not gotten a response there either. I will update this review once the problem with the leak is addressed. *Updated last week of August a contractor came in and had a look. I was able to expres

Rented a property for almost 2 years. Maintenance would not come make repairs, even with repair orders placed up to 7 months prior. Walls were caving in along with ceiling caving in at first with bad repair job. Home inspector came and said how poor shape it was, walls separating at the base boards, railings coming off the wall, outside grab rail wasnt installed correctly and wasn’t even mounted to the house. Living room wall wasn’t even connected to the floor. Could stick stuff through to the other side. Landlord would not respond to tenantcloud messages but was surely quick to respond when I asked to end my lease. Horrible house and horrible management company.

I have 3 incomes. I was denied a rental twice with this empire management agency Ridiculous