Emerald Forest Apartment Homes

Just go to Wal-Mart and buy a tent. You'll be a lot happier. The day I moved in/the start of my lease date I arrived around 9:30 am to find several maintenance and cleaning personnel working in the unit. When I asked the front office, they informed me I would not be able to move in until the work was done. On the first day neither the stove or AC was working (Keep in mind this was North Carolina at the end of August and I was close enough to a heat stroke as it was without the ability to walk into an air conditioned unit) The entire place was filthy, and I don't mean just some dust here and there. It looks like someone gave 30 toddlers Red Bull and let them put their hands all over the place. The best thing was there was an exposed carpet tack strip that I cut my foot on later that evenin

Wish i could give this place a negative 5. Save your money! The good prices at this apartment are not worth living here. My first year i had fleas in my apt (i never owned any pets). From then on i had to deal with waterbugs coming in through my bedroom vent so i had to close it. I don't like the new staff. The staff when i first moved in was nicer. The pool isn't all that clean and there are too many trees. My cabinets were old and dusty and didn't look anything like the model. The water meter was reading wrong and i was being charged more money for my water bill at one point. I didn't have issues with maintenance workers but i still would NEVER live here again.

Worst experience ever. From move in the assured me that all the apartments had the upgraded floors, a lie on move in I was shown a crappy apartment with Uneven flooring and was told it was the only unit available. I accepted it. The master shower has always been messed up multiple work orders and it’s still the same. In may the AC stopped putting out enough air, battled all summer with them bringing and taking back ac units now I’ve had window units for months. They never reached out to me prior to lease end and when I gave notice they said I had to pay a 2000$ fee because I gave around 40 days notice instead of 60. There are bugs all over the place they don’t respond to calls or emails EVER. Office hours 9-5 Monday-Friday means I never even see them open. Valet trash is a joke. And for th

I lived here for a year, and I was thoroughly unimpressed. I moved here because my sister had previously lived here and she was very pleased with her stay. The management is young and unprofessional; they were always very rude whenever I had to go to the office. When maintenance would come in my home, without my knowledge I might add, they would leave as mess that I was forced to vacuum up. I moved out in May of this year and I have yet to receive my security deposit back, even after being promised it would be sent to me no more than 30 days after my move-out date. I've called and left numerous voice messages and I have yet to get a response. I will be contacting the proper authorities because this is unacceptable.

My brother lives here and when he initially moved in the management was great. After the property was sold everything went down hill. They added meters to everything in the apartment that uses water, and now the residents pay for water, the problem is the shower head leaks excessively, the water bill is extremely expensive every month, there’s constantly a problem with water pressure or there’s no hot water at all. The upstairs neighbor and his kids sound like they’re coming through the ceiling yet when my brother who is in a wheelchair hit the ceiling with his cane he was told by management he couldn’t do that, yet the upstairs neighbor continues to be extremely loud. The maintenance guys are a joke, they usually don’t know what they’re doing, make a mess when the do come and don’t cl