Eagle Rock Apartments at Columbia

I loved living here. The location is fantastic, it’s near everything, but tucked in its own little tranquil spot. The walking trails are awesome and might be the best perk of living at this location. I never had any maintenance issues during my stay, but I would always see Mr. Kenny around the complex and I knew I would be quickly helped if anything ever came up. I had two minor paperwork hiccups during my stay, but each time a quick drop-in to the leasing office and Brittany was able to help me get it squared away. I highly recommend living here.

Stayed here for a month to visit my uncle. Nice place, nice community, nice neighbours, nice staff. Made a couple new friends and attended a pool party which was really welcoming and fun, the place had a trail going through the forest and into a nearby park which was where i made my new life time friends the park was also really nice and had alot of playability and as a person whos been to the USA only once this place really showed me what the American dream felt like and it showed me around the small trails and and lively places throughout this small town and Eagle Rock became my sense of home when i was there and will always be, if i ever comeback to the US in the future even though my uncle might have moved i will make sure to give this place a visit and give Columbia a visit. Overall E

I absolutely loved this property until about a year ago. Management is the worst I’ve ever worked with and they have no understanding of customer service. It is impossible to get ahold of the property manager or get accurate information from the staff in the leasing office. It seems like no one knows what they’re doing – evident in the fact that each person you talk to gives you a different, conflicting answer. Corporate is just as hard to get ahold of. I moved out in July and have yet to receive my direct deposit. The check they send initially did not have the correct address and it has been an absolute nightmare to get the check recut. I was in contact with the local office at the end of September when they assured me that they would reach out to the corporate accounting department to r

I would give a zero star if i could..look at all the other front staff NIGHTMARE reviews below! The absolute WORST management company ever! In 14 months I dealt with 5 different office managers that each gave me different information costing me significantly financially and no one cares and corporate is not concerned at all. They even sent my final statement to the apartment address there - knowing I no longer resided there and when I called to ask where it was they said it was returned to sender for invalid address. I tried for 9 months to get assistance with my billing and services and NO ONE was interested in helping. Best thing i can say is the maintenance group is great...Mr. Kenny is amazing but unfortunately works in an environment where front office/management think they are bette

The area is awesome, loved our apartment HORRIBLE INCOMPETENT MANAGEMENT THAT DOES NOT VALUE YOU AT ALL, just your money. Only good thing about this place is their maintenance guy I think his name is Mr. Kenny, he was great, overworked and run by poor management but did his best. But we Had multiple issues with management fixing essential issues in our apartment. First, Our old dryer’s motor broke, they send Kenny and he tells us we will have a replacement soon. One month goes by and still nothing, management wouldn’t return calls, wouldn’t try and help and just told us it was out of their control. So in our very expensive apartment we couldn’t do our own laundry for an entire month. No apologies or nothing. Second, During the heat wave this summer our a/c went out, their solution was a