DHI Title Agency

Super easy and smooth closing process!!! Excellent communication throughout. I’d say I would do it again but I love my house so I don’t want to move LOL

Dear DR Horton, I am writing to express my great disappointment and frustration with the lack of communication and untruthfulness that was displayed during a recent home buying experience involving my son and his wife with your company. The loan processor Preston failed to communicate important details to my son involving the mortgage and your loan processor Preston would not return the text or calls from his wife which is on the mortgage when my son was working. It is very apparent that Preston did not want to communicate with a female base on calls and text messages that were saved. The lack of communication resulted in them and us paying out a large amount of money unnecessarily on hotels, food, dog boarding, and rental cars. As a buyers, they trusted your company to provide accurate

Absolutely wonderful customer service. Chloe, Jose and Mark made buying a home so simple that I never had to worry. I also never had to wait on a response to a question because I would receive a call in less than 24 hours each time.

Awful experience these people literally want you in and out of here. Won’t be buying with them anymore they were a nightmare since the begging. So much miscommunication from the loan officers to the table of closing. The ladies that handle closing here my goodness seems like they have a stick up their. Super rude when asking questions like as a first time home buyer I would like to be able to ask everything I can.

It was not the most pleasant transaction of my closing experience 😒. I was not inform about my cash to close till 2 hour before closing and I had an hour drive to the title. They never wanted to take blame for any of their own mistakes for delaying the closing, I felt like they were really trying to cancel me , so they can sale the House to someone else to make more profit.