Daniel Gale Sotheby's International Realty

We had a terrible experience dealing with listing agents from this company. Huailing (Helen) Deng and Qing (Jeff) Lu were highly unprofessional and sneaky. While everything was settled on the buyers end (deposit down and contract signed), these agents and the seller were working on another deal the entire time unknowingly to us. To add, Helen also hung up multiple times on other agents and was incredibly rude. Realty is a very high touch profession and these individuals are obviously not qualified to be in this space. If you’re looking for a realtor who cares about the people and not just the money, do not recommend this company.

We had a terrible experience working with the sellers’ agents, Jeff and Helen. There was virtually no communication. Our broker reached out multiple times a day for nearly two weeks with no response. Only picked up the phone when they pretended to be another agent interested in the property. They took our deposit and rushed us into signing a contract, only to sell the property to someone else without any warning. We were left waiting for weeks for the sellers to sign, only to be told they backed out even though it turns out they were working on another deal the entire time. The lack of honesty and professionalism is unacceptable. Absolutely would not recommend working with these agents.