Cypress Pointe Apartments

I moved to Cypress Pointe Apartments on August 1, 2025, and my experience has been excellent from the very beginning. From our first visit, the leasing agent, Ms. Assata Jackson, was amazing—professional, kind, and extremely helpful. Even after we moved in, she continues to be very attentive and supportive whenever we need assistance. The maintenance team provides five-star service. We haven’t had many issues, but whenever we’ve called, they respond promptly. Even after hours, someone always gets back to us, and if it’s not an emergency, the issue is handled the very next day. About two months after we moved in, management painted the entire complex, which made it look very clean, fresh, and beautiful. I also appreciate that the office hosts resident events, giving neighbors the opportun

I moved into Cypress Pointe Apartments 1 & 1/2 years ago and it was the best decision I made. The office staff is absolutely amazing and so friendly unlike every other complex that I’ve lived at. The maintenance team is wonderful and they do everything they can to assist in any issues that you have and they do it properly without skipping any steps. Albert came and looked at my dish washer today that is acting up and I had a great conversation with him. He does his job thoroughly and I’m glad he’s around. The complex does really thoughtful things for the community here like movie night at the office for Halloween to finding elf on the shelf around the property during Christmas. My kids and I love it here and I would recommend this complex to anyone wanting to be apart of a community.

I Recommend Cypress Pointe Apartment to anyone out here who's looking to live comfortable, its very spacious, the staff is very courteous, the Apartments its very top notch, nothing like the others I visit

I've lived here for a year. I've read the negative comments, and I think things have improved a lot in the last few months, although I haven't had any complaints myself; it's been quiet and peaceful since the beginning. Unfortunately, cleanliness largely depends on the residents; if they leave their rubbish lying around, the estate can look bad. If there are any problems in the apartment, they are fixed quickly. The maintenance man on this estate, Leroy (I think that's his name), is a wonderful person, always helpful, even if it's not his responsibility. Some people complain about cleanliness and damage, but the residents should also take care of the place where they live. There are children living in my building, but I don't see any reason to complain; children sometimes play, and that's

The roach infestation brought my positive experience at Cypress point down. After the neighbors down the hall had their apartment raided, I noticed bugs showing up in my apartment. They also towed my vehicle without reason even after I had my residential sticker on my window. After moving out, I was told a month later that I owed a collection agency $320 due to damaged blinds in the unit (that were not my fault), and items left in the fridge from my old roommate. On top of that, The letter wasn't sent to me directly, but instead it was sent to my old roommates new place, so I was oblivious to this debt. I am not pleased with this experience, and I'd recommend any apartment complex besides this one.