Cortland Columbia Pike

The comments in these reviews are absolutely true. We moved here with extremely high hopes and it has been a disappointment month after month. Management transitioned from Elme to Cortland in October 2025 yet nothing has improved. Save your money, your time, and your cortisol levels, and find another community. The only reason we are still here is because of the convenience of the location. The garage gate is always broken, packages are constantly disorganized, concierge services are inconsistent, and the management team is rarely on site or responsive. And today it is raining inside on the sixth floor. We are directly next to the damaged area and our ceilings are cracking for the second time since moving in July 2025.. 4months. None of these issues are tenant related. They are property

I am writing to formally express my serious concerns regarding the continued unsafe conditions at the property, specifically the untreated icy pathway near my unit, as well as broader issues of management neglect and potential retaliation. The icy pathway in question was brought to management’s attention on Monday, January 26, yet as of today—four days later—no corrective action has been taken. During this period, I have fallen three separate times while exiting and entering my building. I have been dog-sitting for a colleague and therefore using this entrance more frequently, which has made the untreated ice an ongoing and dangerous hazard. I also park on the street near this secondary entrance, further increasing my exposure to this unsafe condition. All of these concerns were communic

I’ve been living at CCP for a little while now and while things have been overall very positive and comfortable, there have been a couple hiccups regarding small issues around the building — in my experience. Mainly I point to the package room. Knowing that the transition from Elme to Cortland requires a little grace to find the flow, packages have been recently requiring a bit more care. That’s where Sherry comes in. Whoever decided to add her to the team deserves an award. She is thoughtful, nice, and very pleasant in carrying out her duties as concierge, remembers names, greets people warmly, helped me find an important package immediately and had the whole parcel room organized to perfection. Very grateful she’s here and hope she continues to be on a daily basis!

Cortland Columbia Pike is aesthetically pleasing, however the management here is not the best. The leasing agents are really helpful but over worked. They barely have a concierge and packages are lost weekly. Along with management issues, the building has many flaws. I’ll start with the foundation. The foundation has physical cracks thru out the building and in several units. We live on the 6th floor and had ants which was surprising. We submitted a work order and 11 days later they show up but at that time, we already bought spray and handled the situation. The housekeeping uses old mop water and you smell it immediately after entering the hallways. The elevators are always nasty and smell, I’ve seen on several occasions, animal pee and poop in the building. One night instead of someone

The new management has been steering the ship in a good direction. The staff has been great assisting in explaining the new systems for residents. Sherry(⭐️⭐️⭐️⭐️⭐️ 5 stars highly recommend), in particular, has been an amazing new addition! She really makes walking in a warm and inviting experience. My wishlist: can food delivery PLEASE come upstairs; can lobby please be reachable without the fob please.