Cortland Arbor Hills

Really loved touring this place. Super clean and well maintained. Spacious units. It would be dope to snag one of the units facing the park. Leasing was super nice and communicative. They were really patient with me. If you like serenity and being near a park and you don’t mind stairs, this is a great option.

This review is strictly for the maintenance team. Jerome and Edgar are great! Each time I’ve had an issue, Jerome fixed it immediately and took care of anything else that he saw needed attention. The maintenance team overall are responsive, thorough, quick, and efficient. Thank you for everything!!

I would heavily recommend staying away from this property and probably all Cortland properties after the living experience we had. I will start by saying the staff themselves are nice and this is not a reflection of them as people, but they work for a shady company and represent bad customer service. The community itself is nice and the amenities were enjoyable. The pool and grill areas definitely weren’t cleaned as often as they should’ve been but that seems to be a thing at any complex. The issue starts with the apartment itself, as other reviews have stated, the climate control in these apartments are HORRIBLE. In the summer, we always had our A/C blasting at 68 or lower. I am serious when I tell you our bedroom would sit at 85 DEGREES OR HIGHER every day until past midnight. We opened

We submitted a service request. Maintenance responded within three hours! The maintenance supervisor, Jerome came in with a person that he was training. They were respectful, clean, and finished quickly. Very impressed.

Every day I regret not renting here. Every day I think of this place. :( Staff was so nice and the residents were so chill and kind. The units looked great. It was just a little far from my job and I believed there was someone living below in the Poplar plan and I was looking for a true townhome plan with no one above or below me. Despite all of this, if the stars align, I'll plan on moving here for my next residence for the vibes alone.