Coltrain Mortgage

I had a really great experience working with Frank Russo. From the beginning, he was professional, easy to talk to, and clearly knew what he was doing. He walked me through every step of the mortgage process and made sure I understood everything along the way. Anytime I had a question, he got back to me quickly and never made me feel like I was asking too much. I really appreciated how attentive and detail-oriented he was, especially during the more stressful parts of the process. He made what could have been overwhelming feel smooth and manageable. I’d absolutely recommend Frank to anyone looking for a mortgage broker who genuinely cares and gets the job done right.

Frank Russo and the entire Coltrain team were a major help in securing our first home in Brooklyn. From start to finish, Frank was proactive, going above and beyond for us. Constant, and more importantly very clear, communication from the start made my wife and I feel like we were in good hands. As a first time home buyer, this process can be extremely daunting and frustrating, but Frank and the Coltrain team were there every step of the way to make us feel secure, confident and at ease. Would highly recommend them to anyone!

Jon was awesome! As a first-time homebuyer, I had a lot of questions, and he responded to all of them promptly while explaining everything in a clear and easy-to-understand way. He made the entire loan process smooth and stress-free. I would highly recommend Jon to anyone looking for a knowledgeable and reliable mortgage broker.

As first-time home buyers, we had a great experience with Coltrain. Steve was amazing throughout the entire process! He was very responsive, clear, and efficient. The process was fast, and communication was excellent from start to finish. Everything felt easy and stress-free. Highly recommend!

I worked with Steven Gerstein from Caltrain Mortgage and he has made the whole mortgage process smooth and simple. At first I was going to go through the mortgage process with a bank, but after talking with Steven, I knew going with him was the smart choice. He found me a rate that the bank couldn’t even compete with, which was amazing. Steven wasn’t ever too busy to hop on a call with me whenever I had questions either. He always found time to answer my questions. If anyone is thinking of either going with a bank or going with Coltrain I’d highly recommend choosing Coltrain.