Coles Crossing

I lived here for almost two years, and I have no complaints. Deja and Audrey are great, always helpful and attentive with a smile. The manager, Barbara, is fantastic as well. The community is friendly, I made many friends there. The maintenance guys are incredibly helpful as well. I highly recommend this complex to anyone.

I lived at this complex 2 times. The first time I’d have to say it was a 4/5. However the 2nd time the experience wasn’t as good. The customer service went down. I was disappointed that the customer service office was not a good. The reps didn’t care or they didn’t know how to answer questions. Next people were quick to assume. Any noise violations I talked to my neighbors directly which is disappointing. My older son was accused of living at my apartment even though he spent night for a few days and went to work out gym. Just seemed like we were no longer welcome there. People seemed ruder than a usual. Anyways I’m happy we aren’t there anymore because the vents were not working correctly. My light billl is 3 times cheaper. I think there’s something wrong with vents/ac. Anyw

Had a great experience living at this complex. When we first moved in, Deja helped us with our lease agreement and I cant express more how helpful she was and has been throughout our stay. Anytime she you speak with her she’s calm and always willing to help.

We have genuinely had such a great experience so far since living here. And it all started with Deja Williams and here incredibly customer experience. She has consistently been in contact with us, making sure we are aware of all updates in the community as well as what are all of the services that are offered. They even helped us with our baby registry! I would recommend anyone to Deja and Cole’s Crossing!

My stay here at Cole’s Crossing has been absolutely awesome from the beginning! Deja was the first person I met. She made my transition smooth, putting my mind at ease to focus on other tasks . When something in my apartment needs attention they are quickly on top of it. Management, the entire office, and let’s not forget maintenance, thank you all so very much for the love and kindness you have shown!