Coldwell Banker Realty - Kinnelon / Butler Office

August 7, 2025: I continue to have a profoundly disappointing experience with this real estate company and strongly caution others to proceed carefully. In good faith, I tried to resolve a negative situation with my listing, but neither the agent nor their local or district management were cooperative, consistently siding with their agents over client concerns and satisfaction. Do thorough research and interview potential real estate agents to ensure clear communication and competence! For both seller’s and buyer’s agreements, demand all marketing commitments—such as professional photography, social media promotion, or drone footage—in writing before signing. Above all, read your contract meticulously, as critical terms, like a 365-day buyer’s agreement covering all properties, may not be

I worked with Lucille while moving all the way from NYC, and she is truly so nice and easy to work with! She connected me to an AMAZING place and I couldn't be happier with the safe location, beautiful farm surroundings, and affordable rent. The forms to process were fairly easy and she explained everything I needed to know before I moved in. From the interview to the contract, I felt well taken care of and she continues to check in to this day so I still feel like I can reach out if needed. I would recommend this Coldwell Banker Realty location to any other young adults looking for an affordable apartment.

We recently bought our dream home in West Milford, and could not have done it without Doug Sorhagen at Coldwell Banker. As first time home buyers, the entire process was new to us and Doug really went above and beyond to help us understand what was going on, advise us on what to look out for, and in general look out for us. Doug showed us literally dozens upon dozens of homes, explained the process, helped us put together our offer, and made sure that the process was smooth (or at least as smooth as it can be) all the way through closing. We recommend Doug without any recommendations for anyone looking for a real estate agent in NJ, because we now know the value of having an experienced agent looking out for your best interests throughout the home buying process; which is exactly what you

I recently came across a rental (16 E Belmont Ave in Wanaque, NJ) in which, Lucille Brule was the property manager. She was very pushy and tried to force my roommate to sign a lease within 8 hours of receiving it because the owners of the rental were going on vacation (not my issue). In addition, there were deceptive claims in the listing that were contradictory of what was actually being offered in the lease. Deceptive claims are illegal, and as a consumer, I am protected by State and Federal Law (Law School 101). Lucille was extremely unprofessional and aggressive in her actions and language towards us. She used demeaning language claiming that she "sends these every day". My roommate and I may be younger than most, but in no way should we be discriminated or spoken to differently than

Betty was extremely knowledgeable, courteous, and prompt. We could not have succeed without her expertise. I would recommend her to anyone.