Coastal Group Inc Realtors

Would advise not to use. Had a terrible experience with this company. Worst customer service ever. Edit: After reading Coastal Group's response, I felt compelled to reply. As you can see, the owner of the company misspelled my last name, it's "Highton", not "Highsmith". (He went back and corrected it after I pointed this out). This is indicative of the level of service we received from this company the last few years of a long, seven year relationship. I can't recall a time when Mr. Russell got my name right in any of the correspondences we had. On one occasion, while following up via email, on a request I'd made over the phone a week or more prior to a Coastal employee, and not hearing back, Mr. Russell's reply was simply, "The name and address for your real.Estate company please. That s

Coastal Group it's a 5 star company! They are always incredibly responsive, and truly take care of everything from start to finish. Any questions or concerns I had were addressed quickly and professionally. They handle all the details with care, making the entire process stress-free. I highly recommend them to anyone looking for reliable, efficient, and top-notch property management!

Coastal Group has managed and sold multiple properties for me over the last 20 years. Their team is detail-oriented and focuses on your needs. I've never once worried about a property in their hands. True professionals, you will not be disappointed.

1-star review I’ve been trying for over two weeks to reach Coastal Group about a rental property they manage. A dead tree on their lot is dropping large limbs onto my autistic son’s adjacent yard, roof, shed and patio creating a clear safety hazard. I’ve left multiple messages with no response. I even visited their office in person, only to be told “there’s nothing they can do.” When I asked to speak with the property manager to discuss progress with the owner, they refused. This is unacceptable customer service, a disregard for neighbor safety, and zero accountability. Highly disappointing.

We are extremely satisfies with the management we received from Coastal , they took over our property at a very much needed time , they treat it like their own , they are excellent in communicating all the ins and outs , very prompt to Tenants needs , they totally took the headaches associated with management from us . We are very grateful to Glenn, Nancy , James and the rest of the Team for their continue support, for a job well done ,they are AWESOME!!!