City Place at Germantown Apartments

I’ve lived here for about 5 months. Breonna is great and does her job efficiently and effectively. Cons The complex however…whew chile - I waited 4 weeks for my faucet to get fixed. - There is never any parking!! I got a ticket from the Sheriff department for creating a (legal) spot near my unit because I felt it appalling to have to park 3 buildings down at this price point. - There is dog poop everywhere! It’s quite literally disgusting. -Floors and walls are super thin. My upstairs neighbor has dogs, heavy foot steps, banging, snoring and more going on..I hear everything! -The gates are always open so anything can happen at anytime. There are not enough cameras -occasional roaches lol Pros - engaging events -food trucks -police presence (I guess it’s a pro because I am a good citizen)

This place started off great but has gone down hill in my short time here. I have only been here for a year and a half, but I have had to call maintenance over 10 times. The issue still has never been resolved. The walls are extremely thin. We do not have valet trash but there is constantly trash placed outside of doors in the breezeways and management does nothing about it. There is dog feces EVERYWHERE, again management does nothing about it. The police are ALWAYS here. The gates never work. The gym is dirty. Management is slow to respond, when they do choose to respond. I do NOT recommend this place and I cannot wait to move out. Terrible, terrible management.

We love our new home, and overall, the experience has been positive. That said, I do want to share a few concerns. My leasing agent, Bailey, was very unresponsive and unprofessional throughout the process. Everything felt last-minute, and it left us feeling like we weren’t a priority. Honestly, we were close to taking our money elsewhere—until Breonna stepped in and completely changed the experience. Breonna was professional, attentive, and always available to help. While we were struggling just to get a welcome letter (which didn’t come until a day or two before move-in, even though we were approved a week prior), Breonna was the only one who made sure we had answers and support. In fact, my boyfriend and I spoke to her far more than our assigned leasing agent. On move-in day, Bailey was

We had the pleasure to assist multiple tenants with move-in / move-out cleaning services in these beautiful, gated apartment homes. The location and scenery is Everything. Mrs Freeman, was very helpful in assisting all of our questions and concerns, we highly recommend this community! Stop by and check them out.

I was greeted with a smile as soon as I entered the office by Breonna Freeman, and she was very professional and friendly and very knowledgeable about the property and answered all my questions and concerns. She took the time to tour the property with me. I was very pleased with the whole experience.