Citron Apartments
Omaha, NE · Apartment complex
- Address
- Citron Apartments, 9755 Mockingbird Dr, Omaha, NE 68127
- Phone
- (402) 331-2707
- Website
- citronapt.com
Citron Apartments is a real estate agent located in Omaha, NE. It is one of 477 real estate agents listed in Omaha. Its 3.1-star rating is slightly below the Omaha city average of 4.0 stars. There are 7 photos associated with this location.
Customer Reviews
GET EVERYTHING IN WRITING Had to terminate my lease early due to unforseen circumstances. Was told I had to pay $400 for terminating the lease early and that I would get paperwork to my forwarding address. Fast forward a few weeks, no paperwork. I call Citron about getting the paperwork and Mindy answers. She told me that since they were able to rent out my apartment immediately after I left, I didn't owe anything and could call corporate to get my refund back since the apartment was in perfect shape. A couple weeks later, I call corporate and they tell me that I OWE THEM THE $400 that Mindy told me they had waived. Only now, I have five less weeks to pay it off. No extensions. No empathy. No apologies for the confusion. An unexpected charge like that, in THIS economy? Kind of stuf
I love it here! Only someone is on the roof drilling holes on my particular building!!! It makes me nervous 😧other than that it’s pretty quiet and the office staff is so awesome. Maintenance is great! The only thing I would strongly recommend is more washing machines and dryers.
I lived at Citron for about 2 years in 2017-19 while in Omaha for work. It was called Warren House back then.I enjoyed living there before, yet the (current) management has really gone downhill. The girls in the office are ignorant and shady for as many times as they lied to me- twice very obviously. I will absolutely never go back to that slumlord outfit. They have put me out well over $1000 (in 3 weeks) because of their unprofessionalism. Also, forced me spend my Birthday and Thanksgiving, by myself, in a weekly motel due the situation they put me in... constant empty promises. I found a different place. At least I'll get to go home for Christmas. They're disgusting!
this place is very unprofessional. i put in an application in early december and then got approved. i then called every single day their office was open. after 8am and before 5pm. no answer. i’ve emailed multiple times. no answer. i’ve left voice messages. still no answer. then i call about a week ago and someone named Tony told me that there is a studio available and that i need to turn in my $100 money order for my 2 week hold. i called the day i was supposed to turn it in and was told by the new property manager, Patrice, mind you she had me call 3 times in one day because she couldn’t get into her own system? anyways she told me i have to pay another $35 for another application because mine expired. how come no one answered the phone to tell me that? update me on anything? how come i w
They've been doing some upgrades. Parking lot has been resurfaced, new paint job on the exteriors of the buildings and they've fixed or replaced many of the garage doors. Pet waste stations have also been installed.
Accessibility & Amenities
Services
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