Chestnut Ridge Apartments

They wouldn't hand us the keys to move in and claimed the previous tenants haven't returned the keys - that was a lie. They were buying time to install new carpet hoping to scam us out of money when we move. They have no smoking rules, yet people still smoke outside. Even in front of the leasing office. Shocker. Just check the parking lot, cigarette butts are everywhere! Even my downstairs neighbor smoked freely in the parking lot and then he switched to smoking on his balcony. Now we can't even open our balcony to let fresh air in because all we smell is cigarette smoke. Visitors parking in residents spots or in the middle of the roadway blocking other vehicles from being able to drive through. They think parking in the roadway with their hazard lights on is appropriate. It's a fire lane.

The buildings are absolutely disgusting. Nobody cleans the stairs / wood area of buildings and it is all stained and looks horrible. It should be cleaned consistently but they don’t even do that. They have people in these apartments that are loud and make messes outside (and i’m sure inside too) like dragging their dripping trash down and staining everything and spilling drinks and food, etc. Also they enforce “Nothing hanging from the balcony” yet you see buildings full of balconies with clothes hanging over, flags, and balconies that legit look like storage units with the huge amount of stuff they have shoved in there. Whenever they do a job they do it with less than half effort, they don’t even clean the walls right, just let the dirtiness drip down and leave it like that.

I couldn't be happier with my experience here. The staff are incredibly friendly and always go above and beyond to make sure I have everything I need. The maintenance team is quick to respond to any issues I have had and the repairs are always done in a timely and efficient manner.

Really nice place I went for a tour it had a great atmosphere. The office staff was really helpful show me around the property. They help me with any questions that I had. They really made me feel like I was home. Would highly recommend this place as your next home. Thank you Chestnut Ridge staff for your all your help

My son and his friend setup a walk through for an apartment at 12 oclock on a Monday. The apartment that they were going to look at was rented out on the previous Thursday. We are driving to the appointment and get a call 50 minutes prior to the appointment and say they have no availability so need to cancel the appointment. Hello if you rented the apartment on Thursday call on Thursday and cancel the appointment, don’t wait until 50 minutes prior. Oh by the way it was 2 hour and 15 minute drive for us.