Charleston Home Rentals, LLC

I have been using Charleston Home Rentals since 2021 and have had nothing but a great experience with them. All tenants have been fantastic and well vetted. I can not be happier with Josh, who is my POC with them. Would recommend them to anyone who is either a tenant or someone who is renting their property.

I have been using them for the last 6 years as an owner of rental properties. Highly recommend. They are fast, provide excellent service, give me all the documents I need for my accountant, and really care about my tenants. Highly recommend. They are always available to both me and my tenants. Couldn't ask for a better company

I have been with Charleston Home Rentals for more than a year now and have had the best experience of any property management company ever. They bring the most qualified tenants and conduct business in a timely manner every month. I never have to worry what condition my property is in, because repairs and maintenance are performed as needed the first time. The tenants remain satisfied and continue to renew. I can not say enough positive statements about this company.

Update. We recently sold the property that was being managed by Charleston Home Rentals. I tried multiple times to contact someone in their offices and never received a response...other than to ask for money. I just received an email asking for over $300. When I opened the statement, the charge is for "Unpaid bills." Um, what? Waiting for specifics on which bills are unpaid as they weren't authorized to perform any work on the property. Perhaps they actually are a great company for local owners, but certainly not for out of state owners. Our buyers home inspection found a number of repairs needed that we had authorized Charleston Home Rentals to perform (and paid them for). 10/10 would not use this company as a tenant or landlord again. We are first time rental property owners and have be

This company has a great website and relatively well spoken owners and staff. However, in my experience, they talk the talk, but do not walk the walk. After one year of surprises with Charleston Home Rentals, I was eager to find another management company that had a system and staff I felt that I could rely on. From beginning to end, my experience with Charleston Home Rentals was one that can be summarized by gross disorganization, inconsistency, and poor communication. Overall, I am sure they are nice people, but as far as providing property management services that give their clients peace of mind, assure a high level of integrity, and maintain a property management company that is able to perform consistently, unfortunately, I feel they have a substantial amount of growing to do.