Carver Crossing

I just moved in, and so far it’s great! My washer wasn’t working, nor was my garage opener, but they fixed it right away! I moved in on a Saturday so I had to wait until Monday for the fixes, but they weren’t very important. The manager is very nice and the few people I’ve seen in the hallways have all greeted me. It’s a very quiet building so far, which I love. I feel very safe here. They were very slow to respond to emails pre-lease signing, so it did take about a month to finally get in and get paperwork signed. But the current manager is new and learning, and the area manager is short staffed so I won’t hold it against them. So far so good.

Our maintenance person Mark was prompt and diagnosed the problem the air conditioner was clogged with cottonwood fluff. This does however occur every year. There should be a way one could keep the seeds out. Perhaps using a fine screen applied to the outside air vent so the resident could watch this and clean it off would help. But I will say since Mark started here things get done quickly.

I just had my master bath room sink repaired by maintenance provider Mark . He took it out last week and had it back the next day ! Awesome ! Mark besides being very much up to the task is also very friendly! Mike

The place was amazing when we moved in first. Than as more people started to move in, we started seeing the place getting trashy. After a month of living there with a new tenants moving in, we got cockroaches everywhere in the house (have pictures for proof). You could smell weed from other peoples units. People smoking on the property where they couldn't. The parking lot was super small, by the end of the night you wouldn't see a single spot to park on and there was no street parking. Management was new and didn't know what she was doing. She never had an answer to our questions, she would always make us talk to another manager from a different location. We never had a peace and quiet from our neighbors from upstairs due to kids running and jumping and management did nothing for that and

Maintenance is great!!! Actual Steven-Scott AKA - Bader or whatever they want to be called now, nothing has changed in 7 years. Typical sweep issues under the rug, no follow up. Really doesn't give a rip about residents or anything else but their bottom line and the almighty dollar.