Canopy Apartments Gainesville

I was honestly hesitant at first after reading older reviews, but living at The Canopy Apartments has been a really positive experience. The community feels safe and well maintained, and the staff has been friendly and quick to help whenever I needed something. The move-in process was smooth, and it’s clear management is focused on improving the property. The renovated units are nice, and you get way more space for the price compared to a lot of places around Gainesville. I’m really happy with my choice.

New management comes in and they decide to try to find as many ways possible to take advantage of their college tenants. They charged a cleaning fee for light wall smudges as well as another fee for leaving items out on the counter. Community managers do not care that these fees violate the lease agreement since they know they can get away with it, and I'm pretty sure they responded to my dispute emails using chatgpt since it seems like they didn't even read my concerns. Please stay away from renting from here, there are so many other cheaper options in a better location in Gainesville.

I had the pleasure of speaking with someone named “Kai” over the phone. She was very nice and knew her stuff when it came to the fees and leasing process! I was very hesitant & unsure about this location, but Kai made me feel more comfortable! Although I may keep looking for other places, this one will be in my top 3! Her customer service & reassurance alone made me feel as if I wouldn’t have any complaints! Even if I did, they may be handled fast! Thank you Kai! I look forward to meeting with you!

This has been the WORST experience I have ever had with this apartment complex. I have sent 2 other children to college in apartments and this one I DO NOT recommend anyone renting with them. Every month it is always a text or email about a fee due. It is an additional fee added, because they system did not automatically add it. There was a one-time of $66 for an annual fee.... added to the rent. The rent started out at 560ish, not it is $600ish each month! We removed the $10 fee to report to the credit bureau, still being charged for it! The stove in the unit needs to be replace the eye on the stove top is white when the glass top is black, it was requested to be replaced from August 2025 to this day NEVER replaced. The furniture was ripped up on move in day. The sofa was ripped so bad y

Worst place I have ever experienced. These people do not care about their tenants at all and are just trying to constantly find a way to take as much money from you as possible. Getting charged for leaving stuff on a table and was called “dirty”. Unbelievable. On top of that they keep sending emails stating that now we have to pay for water despite our lease stating we don’t pay for water, and keeps changing where and when we pay for utilities. We still haven’t paid for utilities and I’m just waiting to see that $500+ utility bill because THEY haven’t charged us for the last 2-3 months. They charge you whenever they want like. We can’t even plan to pay our bills because we are in anticipation of when they’ll charge for our next bill- because most likely you will e getting charged at a rand