BillMark Properties

My property manager is Shameka, and it's absolutely the worst property manager. She lies consistently, and you have to badger her to get repairs or anything done. I'm considering going to the magistrate and filing a claim but the property owner is super nice. After I complained about possible mold, I haven't had an "6 month inspection" in 3 years. This agency is garbage and I really hope the property owner switches leasing companies.

We moved in the 8th of July and are still dealing with maintenance issues from that time. We've been dealing with two broken toilets since October - mostly simple fixes. They sent us an email back in December saying it was time for our 6-month inspection and that if we weren't here on the day of the inspection, we would be fined $75. I took off from work and nobody showed. I called the number in the email and Karin, the inspector, said Rob, the property manager, had told her our unit was sold and canceled the inspection. Turned out he gave her the wrong information because he looked at the wrong line on his report. My point is that nobody bothered to contact us to let us know that it was canceled and I missed out on a day's pay BUT they were going to charge us $75 if we weren't here!!!

My property manager is Shameika and I cannot give her enough praise since the time I have been renting from the company. She has been such a big help for me when I fell on hard times due to a pay cut at work. She made things so much easier for me when it felt like every thing else was falling apart. Thank you Shameika for being such an understanding person. Thank you for making the process easy from start to finish!

The customer service is terrible! As a homeowner your property will not be managed and expect to be treated rudely with a suggestions of selling your rental property. Ms. Caroline was a terrible property manager as she was told with proof (pictures) that the tenant had dogs. She did an inspection and reported no signs of a dog. Then the tenant moves out within four months, and (new) carpet smells of urine with bite marks on the interior walls. Be prepared to pay multiple monies without any compensation for your property repairs. (states they put in judgments without any proof) Finally, I cannot emphasize the rude customer service as you're paying for their business. (unbelievable)

If I could give no stars I would. Don’t rent from this real estate company. I’ve been working with Alexa, which by the way has the nastiest attitude, told me the owner would be repairing acknowledged damages to the home prior to me moving in which was prior to me signing the lease or moving in, I even have it in writing. These are things I would not have signed a lease on this home for, had I’d known it would not be repaired prior. When I moved in I seen the repairs had not been made, slashed screens to ALL the windows, a broken fence gate, missing towel rack in the bathroom and light outages... for me to receive a response From Alexa that that was never said and the owner has spent $2000 in repairs already to get move in ready and “needs a break”! Seriously that’s not my problem, why is h