Better Homes Property Management LLC

DO NOT RENT WITH BETTER HOMES!! my fiance and i moved in and bonnie was very nice right off the bat but she was very pushy for us to rent from her. the whole year we lived there it was nothing but problems between her and neighbors we have two kids and trying to keep a toddler and a newborn quite constantly is not easy what so ever, anyone with children know that when we were moving out bonnie came to show our place when we asked her to wait until we were completely moved out the whole time she was there she talked about ripping out the carpet and adding linoleum and when we finally moved out we got charged a $200 cleaning fee after we cleaned the place top to bottom and then got charged $2,000 for new carpets when there was nothing wrong with them but she said she wanted to replace them

I have rented a property in Raeford recently for two years before buying my own home. My rental experience was positive and I have only good things to say. My property manager was Brook. She was professional, courteous and very efficient. There were just a few issues that came up in those two years as issues do with any home. Brook was on top of them immediately and had someone to come out to fix the issue(s) usually the same day. If I couldn’t be there for the repairs due to work obligations, Brook went above and beyond to meet the repairman herself. I would highly recommend this management company and especially Brook. Thanks Brook for such a positive rental experience.

Thanks, Bonnie! We rented a townhouse from better homes for 3 years with 0 issues. If you are honest with bonnie and treat her and the rental respectfully, you'll get the same in return from her and get your deposit back! Most of the negative reviews speak for themselves. T&K

Absolutely convinced all reviews with greater than 2 stars are either paid for by Better Homes or written by their staff. I rented with them for 7 months and every step of the way there was some kind of issue. Absolutely no communication between staff members resulting in unnecessary charges and other pointless conflicts. They give no sort of receipt after you pay rent and with poor communication, I was living in constant fear of wrongful eviction the entire time I was there. The apartment overall wasn't super clean when we moved in but when we moved out, we got charged about $200 in unnecessary cleaning fees. Overall, I would HIGHLY recommend avoiding renting with this company if at all possible because those cheap prices most definitely come with a cost!

Worst landlords I've ever had. Lived there for 8 months. My apartment flooded 3 times due to the sewage system backing up repeatedly, had to move everything to a new place for them to replace carpet. Laundry machines are set to max price, only take quarters, and take multiple cycles to dry. So you'll need $6-7 in quarters every time you want to do laundry. There's no online payment options, only take checks. If you forget to pay rent they'll send the police to remind you that you're 5 days late, instead of sending an email or calling themselves, they'll then bill you for the unnecessary police visit. Other tenants reported cockroaches, not surprising considering some of them leave their garbage in the hall. There's no hope of getting your security deposit back since apparently it takes 3-4