Berry Oxford Townehouse Apartments

I've lived here for years and it's been a great place to call home. The area is super convenient, with grocery stores and shops nearby, and parking has never been an issue. The building is well-managed—any issues are resolved quickly—and the management is always helpful and professional. The neighbors are friendly, and I've always felt safe and comfortable here

I wrote an inquiry card last night about moving back in. The only reason we moved out a few years ago was our old bones were challenged by the stairs and we hoped a first floor was open. Huge places, great location, diversity welcome, wonderful staff.

This is the most unprofessional place I have ever encountered. The 24-hour maintenance team is so disrespectful when you call. He showed up clearly under the influence of something and smoked a cigarette right in my doorway. Susan runs both complex and refuses to let you speak to corporate. The neighbor's downstairs have had roaches for months and management refuses to preventively treat my apartment because I have not seen any roaches yet. They just do not seem to care about tenants or their families. The apartments aren't bad, but the washer and dryers are also so outdated we never used them and went to the laundry mat. Treatment from management and maintenance there is just not right. The lack of respect for tenants is disgusting. -Good luck.

The apartments are large, and have mostly open layouts. The hardwood floor has so much shellac over it it looks dirty, it’s difficult to clean and looks thick over the hardwood. There were mice and bugs for each season. The neighbors are noisey and disrespectful of their surroundings. People will leave their children’s toys all around the premises and don’t seem to care about being neighborly. The office when called about bugs and mice gave keys to pest control without letting me know when they were coming and they just barged into the apartment without even knocking. Since I worked nights at the time I was scared awake to a man in my home when I was sleeping alone at home! The apartment is so terribly insulated it cost over $400 one month in winter to heat the whole place, then the heater

Going on my third year here now. So I figured I would post an updated review. Still maintaining that the management is very reasonable and very friendly. The rent is reasonable as well. Especially for the area and for the school district. Maintenance is still very fast to respond to any kind of Maintenance needs you might have. The apartments are very spacious and are fairly open concept. Grounds are well-kept. I would say just don't leave anything outside because some of the residents don't really keep a close eye on their kids and stuff get stolen and damaged very commonly. For the most part that's far I've enjoyed living here. The only cons I would say are still the laundry facility being a little bit too small to accommodate the number of residents. The maintenance does the best they