Benson Estates Apartments

They worked with my bad credit and got me approved! They also removed fees for any inconvenience they caused. Definitely appreciate the courtesy and empathy, God most definitely led me to them! But there are some cons: 1 The toilet was not installed. 2 the carpet team did poorly, they did not vacuum or get the nails and thumbtacks out the floor. 3 the lights in the bedroom did not work. 4 There are roaches in the apartment especially the bathroom.

This could be a great apartment complex if it was properly maintained. It’s not. Management is nice but refuses to address resident or property needs. Maintenance issues take 6 months to fix, if it ever gets fixed at all. There are cockroaches infesting most buildings. The “amenities” like the gym or pool are broken and unusable. There’s constantly crime and theft. There’s trash everywhere and the buildings don’t get cleaned. Management will promise to fix it and then ignore you. They charge way too much money for a place that smells like pot and roach droppings.

Felicia has been amazing for my leasing experience. She guided me through the whole process and answered all my questions. The manager made sure my maintenance request was handled timely and communicated with me. They are all very nice , and respectful.

Roaches Roaches Roaches I don’t live like that and as of 10/5 I’m still battling. Afraid to cook because a roach will appear on the counter, in the microwave, on the stove out of nowhere. Yes Management had tried to addresss the issue but a New Resident have never walked into a unit in this condition.

This is just my first week experience but let me list out the ways this was a terrible move in experience: 1. 5 Doors... YES 5 DOORS are either not sized properly at all for the frames meaning they cannot close or function as doors or pose safety and security risks. 2. Whoever did the carpets did a sloppy job and just did not vacuum it up because I see the edges peeking up along the wall and there is carpet bits EVERYWHERE. Luckily it seems to be coming up with a good vacuum every once in a while. Also beware of nails and screws in the carpet. I've found about 3 so far. 3. They did not have keys for both the apartment or mail box ready and now its approaching a week of me not being able to check my mail whatsoever. At least there are pros: 1. Comfy apartment. 2. Good AC. 3. Quiet Neighbor