Benchmark Asset Services, LLC

My wife and I own two office rentals in Jacksonville, but we live near Gainesville FL. Marilyn Darius with Benchmark Asset Services takes care of all our rental issues. She is extremely helpful, very efficient and always concerned for our financial needs. She keeps accurate and detailed records for our accountant and relates well to him. We are blessed and thankful to have her take care of us.

I live in a community that is “managed” by this company. Recently the community had several car break ins. Instead of having the hired security patrol more they were lowered to one night for approximately 20 minutes around 9:00pm. Fast forward to now and my car was vandalized in my driveway and a catalytic converter, o2 sensors, and part of my exhaust were sawed off my car in the middle of the night, this was a felony because it was over $3,000 taken off my car.The next day I emailed the VP Kimberly Leroux explaining the situation, I received no response. I emailed her the next day and when I hadn’t received a response to the second email I drove to their office and asked her in person why she never replied to the emails and why hasn’t security been on the premises lately after filing a p

As a vendor working with the property manager Kimberly she is very organized and detailed with projects. She is very considerate toward the needs of her Tenants, I would highly recommend Kimberly and Benchmark for any property management needs.

I have been trying to contact them for 2 weeks now. I have left messages on the number on the portal, the number on the website, and have also left messages on the portal. What is an HOA good for if you can't get in touch with them? So far not impressed. I would leave 0 stars if I could.

The property manager, Kimberly, is very responsive and quick to handle any issues since they were brought on a year ago to our property. The improvements were seen very quickly and continuously.