Belmont Overlook by Pulte Homes

Buying our first home was meant to be one of the happiest milestones of our lives. We were extremely excited and hopeful when we began this journey a few months ago. Unfortunately, our experience after purchasing home at Belmont Overlook has been consistently stressful, exhausting, and disappointing. 1) Cleaning: The home was not properly cleaned before handover. We found visible paint marks on LVP/carpet & mud & debris. We had to raise a cleaning request after moving in, requiring repeated movement of our belongings, which also happened with other service requests. 2) Pre Walk-Through vs Closing: Multiple unfinished items were identified during pre walk-through and we were assured they would be fixed before closing. We were not allowed to revisit before closing. On closing day almost none

I am delighted with my new home and the exceptional quality of work provided by your Pulte team. Lien, Eric, and Steven did an incredible job. Thank you for creating such a beautiful home!

Josh - construction manager and Lien in sales were both amazing to work with. We appreciate them so much for all their work and efforts, communication skills and kindness.