Bay Area Property Services

Walnut Creek, CA · Property management company

Rating
2.4/5
★★☆☆☆ 2.4
Reviews
20
Rank in Walnut Creek
#59
of 146 real estate agents
City Percentile
17%
rating percentile
Address
Bay Area Property Services, 3021 Citrus Cir Suite 205, Walnut Creek, CA 94598
Phone
(925) 746-0542
Website
www.bayservice.net
Status
Closed · Opens 9 AM Mon

Bay Area Property Services is a real estate agent located in Walnut Creek, CA. It is one of 146 real estate agents listed in Walnut Creek. Its 2.4-star rating is slightly below the Walnut Creek city average of 4.4 stars. There is 1 photo associated with this location.

About Bay Area Property Services

Bay Area Property Services (BAPS) specializes in full-service community association management serving Bay Area communities of all sizes, from 3 to 931. With the mottos “Building Better Communities” and "We Get it Done!", our customer service... More

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 Devin Posey · Jan 2026

Worst response time of any HOA...like not at all. By phone, email or letter, they never respond. Their JOB is to manage your property, yet they cant manage to produce the financials when requested. I sent an email reporting a parking violation in our garage, and what did they do? They contacted me and advised me that I shouldn't be parking 2 cars in the space. I sent YOU the pictures, dates and times dummies! And I pay over $800 a month for the incompetence of it all.

★☆☆☆☆ 1.0 Joshua Goltz · Aug 2025

Bay Area Property Services (BAPS) is a textbook case of how not to run a property management company. Their consistent incompetence, lack of accountability, and failure to execute even the most basic responsibilities have put our HOA at real financial and legal risk — multiple times. Their most recent failure? For the third time, BAPS neglected to upload our Association’s insurance invoice into their system, resulting in late fees and nearly getting our policy canceled. This is not a minor clerical issue — it’s the kind of mismanagement that jeopardizes an entire community. When confronted, BAPS leadership tried to deflect blame onto the Association’s bank balance — as if that has anything to do with their failure to simply log and present an invoice. Let’s be clear: accounting operation

★★★★★ 5.0 Michael L. · Aug 2025

I had a most recent wonderful experience on 2 separate occasions with the property management team. This one goes out to Mariam and Rocky. Despite their busy schedules, they consistently demonstrate dedication and promptness in responding to both standard and specific questions about our community. They make me feel valued and prioritized, which I truly appreciate. Their professionalism and attentive support give me confidence in their management which I know is moving in the right direction. The large, beautiful community is in transition with growing pains that can be a challenge for any team or individual. I know they will continue to provide us with a high level of service and support. I look forward to ongoing collaboration and the positive leadership they provide for our community

★★★★★ 5.0 Kapri Charlebois · Sep 2025

I have worked with Miriam for a few months now, and I have appreciated her and Bay Areas professionalism very much. She is very punctual, kind, and professional with all questions and arrangements that we have set up. I appreciate working with her and this company greatly. Thank you Mariam, you are wonderful.

★★★★★ 5.0 Marc Vitale · Aug 2025

Mariam Poklong is the assigned property manager. She has always been responsive, knowledgeable and helpful. She resolved significant issues involving plumbing, a homeless encampment, and replacement of one of the entry gates. I'm impressed with Mariam's dedication to providing excellent customer service. I'm glad she is our property manager.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Property management company

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This listing is informational. Contact the business directly to verify credentials, services, and availability.