Baker Street Properties -- Exceptional Property Management

Should receive NO stars. I am a neighbor of a property they supposedly manage. Backyard has not had any maintenance of lawn, trees, or fence line which is partially barb wire! The back yard is overgrown with poison ivy, trees have fallen on my property costing me over a thousand to remove and the arrogant manager Emily Harju scoffs that "they will be yours to clean up once they fall in your yard". I have spent hundreds on insect and poison ivy products, moles and voles are destroying lawns of other neighbors. Harju must write these 4–5-star reviews because every tenant that has moved out has complained they are unresponsive. Gas leaks have been happening for 3 years due to foundation settling on the meter and line and I am the one who discovered and reported to city, student renters did no

I lived at one of Baker Street’s properties for about three years and it was a great experience. The team was very helpful in sending maintenance out fairly quickly when we had issues at the house, and they were fair with small rent raises each time my roommates and I renewed our lease. The property inside was well cleaned and maintained when we moved in, and what few repairs the property needed initially were taken care of quickly when we let them know. We did experience quite a bit of lag time when it came to getting a lawn care team to come out and take care of the lawn during the summers.

My experience with moving in was relatively smooth, and any outstanding maintenance issues at the time of move-in were resolved in a timely manner. The employees are communicative and understanding. Baker Street's online portal that we use for payments is robust and much nicer than having to pay via other means, it is also good for book-keeping on maintenance issues.

I rented from Baker Street for 3 years and they were fantastic. They were consistently friendly and responsive. Their portal makes it easy to pay rent and file maintenance requests. Every maintenance issue I had was fixed quickly (we once called at 1am and maintenance was there an hour later). Definitely would recommend!

Excellent property management company. Baker Street is professional, tech-forward, incredibly detailed, and consistently punctual with payments and communication. Whether you are local owner, out-of-state, or even abroad, they do an fantastic job of understanding and meeting your needs.