Augustine Homes

I truly love my new home we just moved in last week and the quality of the build is the best I have seen in a long time. They had all the things I wanted that majority of builders dont do as nice as Augustine did. I honestly feel like I had a good experience for working with a smaller builder.

To whom it may concern. Please stay as far away from Augustine Homes LLC and their sales rep Glenn Johnson. We signed our contract May of 2021 we were told that we would close Feb of 2022. That didn’t happen. We emailed, called but rarely received a response. It took our realtor to reach out and explain to Glenn that communication goes along way. We finally closed on our home April 2023 and it has been a nightmare ever since. From electrical, plumbing, siding, our front yard as well as a state of the art septic system that Augustine LLC. We noticed raw sewage leaking and so we contacted Stafford & King George Environmental Health about the situation. They immediately sent someone to our home to access the situation. We were told that the septic system that the builder contracted to have in

I have had nothing, but good experience with Augustine Homes. Glen has been nothing but responsive and awesome with assisting me with this process. I absolutely love Glen and Augustine Homes.

If you are considering an Augustine home, I do not recommend this company. They lack any semblance of customer service. They do not care if you are happy with your investment because there will be another person they can sell your home to if you walk away. They did build a decent home but their “warranty” process is completely set up to benefit them. And every professional that has worked on our home since closing (including their own contractors) have said any number of things were done incorrectly from HVAC to electrical, plumbing, landscaping, septic etc… if you build with them, you will continue to lose money for years to come. And they will stop caring about you the second you give the deposit.

BLUF… we had a terrible experience with Glen from Augustine Homes. From the start, he provided misleading information about pricing, and included features. Any attempt to get clarification was met with vague answers or complete silence. If you’re considering this builder, be very cautious. Read every detail of the contract before signing, get everything in writing, and don’t trust verbal promises. Following multiple issues, we requested our earnest money deposit back which he refused to issue a reimbursement. We regret choosing them and wouldn’t recommend them to anyone.