Associa Mid-Atlantic

Patti has been nothing short of amazing helping me with an issue at my home. She's been extremely communicative and has kept me informed the entire way through. It's not often that you feel you have an advocate when dealing with a homeowner's associating, but Patti has always been extremely reliable. Thank you as always for your continued support and assistance!

Frankly, I’m amazed at the job that our community manager does for the HOA board. She also handles the home inspections for the community in a very timely manner. Her professionalism in corresponding with homeowners is outstanding. Thanks, Harris Blender Montgomery Greene HOA Member

Patti has been a great help for many years. I have always appreciated any and everything she has done to help. She is the best part of this company.

I would strongly advise any new communities considering an HOA management company to avoid this one. Our community is managed by Ty Slater and Ellyssa Aureus, and ongoing issues are not being resolved. We are repeatedly given conflicting or inaccurate information, and tickets submitted through the Town Square app are marked as “read” and closed without any action being taken. Communication is consistently poor, and follow-through is almost nonexistent. I have asked to escalate these issues to someone above them and was told there is no one higher up, which is very concerning and explains why problems continue unresolved. Basic services are not being completed in a timely manner, yet residents are still expected to pay in full. This has created unnecessary frustration and safety concerns

I've always been happy with Associa managing the HOA in my development, PineCrest. Anytime I have a question or concern, it seems like Patti gets back to me in minutes, not even hours. I don't know how she does it so fast! Thank you to Patti and Associa for all the good work.