Arco Place Apartments

The lack of integrity began during the application process. It was listed as an immediate move in however the process was delayed for three weeks. The leasing consultant was on medical leave (their personal report to me as well as staff) yet was the only one that could purportedly complete my application. I received via email multiple messages to pay and complete an application after I paid and completed an application for a unit that I toured and repeatedly stated I wanted to stay in a certain price. The agent continued to request higher income proof to then rent me a unit $200 higher than the unit I applied for and had been approved. That consultant reported to be on strong pain meds and it’s believable as they continued to send me paperwork that was already sent to them and sent me pers

Since they are continually blocking reviews on Apartment.com that they ask for yet won’t pass if it’s not in good light of them here’s a rewrite of my review: The lack of integrity began during the application process. It was listed as an immediate move-in; however, the process was delayed for three weeks. The leasing consultant, who was reportedly on medical leave, was the only one able to complete my application. Despite already paying and completing my application for a specific unit, I received multiple emails asking for further payments and documentation. The agent continued to request higher income proof to rent me a unit that was $200 more than what I initially applied for. Additionally, I received personal and confidential information about another applicant, which raises serious

If I could give this complex a zero review I would. All they want to do is take, take, and KEEP taking your money with terrible apartments they don’t upkeep. Will hit you with random “fees” whenever rent comes around. And that wouldn’t be a problem if you were at least paying for what you get! But you pay all this money for roach infested dirty smelling apartments. Place is infested and I mean INFESTED with roaches, they don’t even do anything to stop it when you tell them. They tell you they will and never call an exterminator. Laundry room is always out of use. Stay far away from this place.

The application process was very easy I moved in at Arco place apartments and I couldn't be happier I'm in love with my new place ! The agents in the office are amazing good job Optivo !!! 🤩🤩

Just move in this week had no clue that the apartment were not ready .But Vanesa took the money any way over one thousand dollars. That'were the first day I had been in there. Talk to her twice turn my paper in. Then to top it off roaches all over . I need to rate her a 5 because that b are good at getting that money. But I know she will not stay there herself with.all those damn roaches. I bought some bomb they still there . Been in a hotel for 3 days.