Aero on 24th

I am writing this review to document a serious billing and management failure. I signed a lease with Aero as a delegate for one semester, which fully satisfied my housing needs at the time. During my occupancy, I did not experience any major issues with the unit itself. However, following my move-out, Aero failed to properly close my account and remove my payment information from their system. As a result, I was incorrectly charged for two additional months of rent even though another individual had already taken over my room and was residing there. These charges occurred solely because my card information remained active after move-out—an error that reflects a lack of basic financial and administrative controls. I promptly notified the leasing office and was assured the issue would be a

Aero on 24th was such a wonderful place to live. Amenities were nice and the team was great to work with. Any issues were resolved fairly quickly and the utilities were new and modern. The stairs and outside were sometimes a little dirty but with a lot of college students that’s to be expected. Parking was expensive, but cheaper compared to apartments closer to campus and you had an assigned spot. I would recommend living here!

I've been living at Aero on 24th for the 2025-26 term, and unfortunately, it's been one of the most stressful housing experiences I've ever had. I've reported multiple serious issues to the management team over the past few months -- including persistent loud noises from the walls during the night, which I even recorded over 10 times. The maintenance team acknowledged the problem but said there was nothing they could do unless it was caused by humans, even though it was clearly coming from the pipes. On top of that, cockroaches continue to appear in my apartment despite multiple pest control visits. I've paid twice for outside pest control services and requested help from Aero's team three times. They came, but the issue never went away. My apartment is kept clean at all times, yet pests

Don't do it... nothing here works, not the elevators, not the lounge chairs that broke while I was just sitting studying and sprained my ankle. I had to go up and down four flights of stairs with a sprained ankle for weeks. They offered to move me to the 1st floor (literally two weeks into living here), but how could I.... my ankle was sprained and I was already situated. Anything but fix the elevator, which admin has no idea when that will be. Everything here is cheap and wayyyy overcharged (wdym parking is $85 a month??). Living here has just interfered negatively with my everyday life. Visitor parking is practically non-existent and you need a decal, which you can't get after the office closes, if they even have spaces available (which has been never for me). The package room has 0 sec

My son lived at Aero on 24th, and it was one of the worst living experiences. From day one, the apartment was dirty when he moved in, and yet when moving out they charged him over $230 in cleaning fees.I even sent management video proof showing the room was clean and empty, and they completely ignored it. On top of that, they added outrageous utility charges months later, claiming they were for a “different billing cycle,” even though all bills had been paid on time and his account balance was zero. I went back and forth with management via email disputing these unfair charges, but in the end I had no choice but to pay or risk being sent to collections. This property is a money trap. They nickel-and-dime residents with hidden fees and random “damage” charges with no explanation. Parking