Advenir at Walden Lake

The apartment life team is the best at our complex! They always find a way to bring the community together. We enjoyed our Friday night painting pumpkins.

The apartment life team did a great job making us feel welcome They made sure to bring us a nice welcome gift to our door and make sure they were very welcoming. I love how they have that are free for the community every month my daughter loved painting the pumpkins. She got to meet and play with many kids. Being able to connect and participate within our community was very important when choosing a new home. I’m glad we chose Advenir.

Very slow to respond to issues as i have a bed bugs issue in my apartment and reached out to management and they are yet to take care of the issue despite it being covered under our lease. They sent pest control but they only treated for cockroaches despite never stating that was the issue and when i informed the apartment about that they supposedly sent pest control a second time to my apartment when i was not present and treated the area but when i moved back into the affected area i immediately started to wake up with bites again. They are very slow to respond and now told me they will treat the issue but will bill me dispite it being covered by the apartment under my lease.

This is now the worst experience living in this apartment. There was mold/mildew growing in the apartment and it took over 2 weeks for someone to access the issues. After multiple emails and office visits, only to learn the supervisor who makes approval is on vacation. So I had to wait. . Now, the in-unit dryer not working. The men were prompt to look at it but no eta when this will be fixed. I waited an entire week later since with still no response from the Advenir team. Again, visited the office to be told that they waiting to get approval for put in harder for parts. Suggested replacing it with one from an apartment not in use, I was told that’s not how things work. I should bear the inconvenience.

The apartment life team are good people coming out and doing things for our apartment complex. And Britney is amazing !!