Ability Management, Inc.

This is the worst management company. Do not use them. They have a CAM Phylis Krause who distributed personal identifying info without authority in violation of state and fed law. An owner, Dennis Livey who does not even respond to emails and basically tells you to bad. No one is held accountable and they fail to send late notices or foreclosure notices costing the homeowners thousands. Horrible company not on the BBB and won't answer those complaints either. If I could give zero I would

This management company is so horrible. Where do I even start, we had emailed them about the sprinklers hitting our cars and causing damage. There were streaks on my boyfriend and my cars that didn’t come out. We spent over $300 getting our cars detailed which fixed the damage. Do you think we even got an apology NO. There was an inspection that was “missed” which is why the water was damaging everything it touched in the complex even the mail box and other amenities. No apology or offer of a solution was given just a total brush off. Then we had three men that came to replace our side door to the garage without even telling us!! How can you replace something without telling the owners that it is happening?!? Not only did we find out about the replacing of the garage door by stumbling upon

Friendly staff inside but too many employees smoking near the entrance. Ended up waiting on one to finish her cigarette on my way in and then had to go out a different door because Another was standing by the exit smoking a cigarette as I was trying to leave.

We switched to Ability from our previous management company. They needed to bring our finances up to date. Maggie has done a great job in this endeavor. The staff at Ability have been very responsive and courteous. Would highly recommend

This management company is awful! Once we moved in to our unit, we received threatening attorney letters, to bill up the hours for their fees. No previous notice or warning. And the old gentleman in his 80s, Tom was the worst we've ever encountered. He may be retired by now, good riddance! But Ability made us feel like we wanted to get the heck out of the community. Stay away from Ability, as you will never get an answer. Instead, they will send ugly attorney letters with invoices for their fees.