865 East

I pay for a monthly parking permit. My car was still towed even though the permit was valid. That should not happen. I was treated like I did not belong where I live. Towing is done under the property’s authority, so this falls on management. When I tried to address it, I was yelled at and spoken to disrespectfully. That made the situation worse. I pay to live here. I expect basic respect and fair treatment. Fix the towing process. Make sure permits are checked properly. And handle issues with residents in a professional way instead of escalating them.

I really appreciate the leasing manager, Betty. She was professional, informative, and helpful throughout the application process, being transparent and patient as she guided me through each step. Her professionalism and support made the entire experience smooth, and she was very responsive when I call the office for any questions.

I pay for a monthly parking permit, but my car was still towed even though it was valid. That is not okay. I was also yelled at and treated poorly when I tried to fix the issue. I live here and pay to park. I expect to be treated with respect.

I’m a resident who pays monthly for a parking permit, and my car was towed despite having a valid permit at the time. It’s frustrating as a paying resident to be treated as unauthorized, especially when towing is enforced under the property’s authorization. I hope management provides clearer communication and works with residents when situations like this happen

My girlfriend and I have had a wonderful experience at 865!! We start with our daily trip to Biggby coffee, probably the best coffee ever right down the street. They’ve kept the new gym very functional and clean, and I approve of the variety of gym equipment. They have really friendly staff, as well as helpful managers. This place is definitely a vibe, and you can’t beat the location and views🫡 I can’t wait to see what post/renovation looks like👍